E-Commerce Business Overview
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Gross and net profit margin are important metrics for analyzing a business’ health, but what exactly is a "good" profit margin and how can you improve it?
Gross profit margin is a metric that measures profit by taking "total sales revenue" and subtracting it by the "cost" to make the product (COGS). For example, if you sell a ham and cheese sandwich for $4 and the ingredients cost $1 to make, the gross profit margin is 75% regardless of tax, labor or electricity costs.
The formula for calculating gross profit margin is:
Gross Profit Margin = (Net Sales - COGS) / Net Sales
You run a restaurant that generated $600,000 in revenue from food sales.
The “cost of goods sold” (i.e. the cost of the ingredients) was $180,000.
Your gross profit margin is: ($600,000 - $180,000) / $600,000 = 0.7
Therefore your gross profit margin is 70%. This amount is quite normal for profitable restaurants.
Net profit margin takes everything into account including operating costs (employee payroll, electricity bills, equipment costs etc.), taxes and other miscellaneous expenses.
Gross profit margin only takes into account the cost of goods required to make the product.
The formula for calculating net profit margin is the same as gross profit margin, except you add in those additional costs:
Net Profit Margin = (Revenue - Costs) / Revenue
Your restaurant generated $600,000 in revenue from food sales.
The “cost of goods sold” (i.e. the cost of the ingredients) was $180,000.
The taxes and operating costs from rent, staff, electricity, equipment, kitchen utensils was $390,000
Your net profit margin is: ($600,000 - $180,000 - $390,000) / $600,000 = 0.05
Therefore your net profit margin is 5%.
Whilst 70% is a common gross profit margin for restaurants, most restaurants only have a net profit margin of 2-5%. This is the amount the owner makes.
So now that we know the difference between gross and net profit margins, what is a good profit margin to have for your business?
Here are the average profit margins by industry as of 2023:
Profit margins allow financial analysts to gauge a company’s health and competitiveness in their industry. It allows decision-makers to assess whether to focus their efforts on improving sales volume, profit margins or both at once.
Often, improving one may reduce the other. It’s not uncommon for businesses to yield a lower profit margin when they begin scaling their operations.
Similar to net and gross profit margins, operating profit margin is a metric that falls in between those two.
As the name implies, it takes into account operating costs and COGS, but not taxes. The formula for calculating operating profit margin is:
Operating Profit Margin = (Revenue - Operating Costs - COGS) / Revenue
In industries where there is no physical product being sold (e.g. SaaS), the COGS will be much lower and profit margins will be higher.
The industries that have the highest profit margins are:
Every industry is unique. Some have higher operating costs but yield higher revenues, while others operate on slimmer margins but have a higher volume of sales. It's crucial to monitor industry-wide profit margins because:
It's not enough to merely know your business's profit margins; understanding them in the broader context of your industry is equally vital.
While every business aims to maximize its profit margins, several challenges can affect these numbers:
It's essential for businesses to be agile, continuously monitor industry trends, and adapt to challenges to maintain healthy profit margins.
The best ways to improve profit margins are:
1. Avoid pricing markdowns by conducting and optimizing sales forecasts
2. Improve marketing and sales strategies by analyzing sales data.
3. Add more value to the products
4. Add more perceived value through marketing efforts
5. Maximize upsells
6. Reduce operating costs by eliminating overtime, and improving team efficiency.
7. Lower COGS by getting vendor discounts
8. If you're running paid ad campaigns, learning how to optimize your ads can greatly reduce expenditure.
Last but not least, sometimes it’s best to look at the bigger picture and realize that a lower profit margin on a product can result in higher sales volume, and hence, higher profitability.
Discounts should be used sensibly for personalized offers or sales bundles. This is where having a data analyst, or a data analysis tool like Polymer Search can come in handy.
When considering individual businesses, some stand out for their exceptionally high profit margins. These margins often result from a combination of factors such as brand strength, market dominance, pricing power, and low operational costs.
Tech companies, especially those in software and cloud services, often boast some of the highest profit margins. Giants like Microsoft, Apple, and Alphabet (Google's parent company) consistently report high margins. Their dominance in their respective markets and the scalability of their products contribute significantly to these margins.
Luxury goods companies, such as Louis Vuitton and Gucci, also see high profit margins. Their pricing power, brand reputation, and customer loyalty allow them to maintain substantial markups on their products, which translates to higher profits.
Pharmaceutical companies, especially those with blockbuster drugs, have high profit margins. Companies like Pfizer and Merck benefit from strong patent protections and significant demand for their life-saving or life-enhancing medications.
Businesses that dominate niche markets can achieve high profit margins. These companies often face less competition and can charge premium prices for specialized products or services.
Certain industries are known for their high profit margins, often due to the nature of their business models, market demand, and cost structures.
Software companies, particularly those offering SaaS (Software as a Service) models, generally have high margins. The scalability of software, coupled with relatively low ongoing production costs, contributes to this profitability.
The healthcare and biotechnology sectors are known for their high margins. This is partly due to the critical nature of their products and services, and the significant investment in research and development that can lead to highly profitable patented drugs or medical devices.
Depending on market conditions, companies in energy and natural resources can have high profit margins. These industries benefit from large-scale operations and often have significant pricing power due to the essential nature of their products.
Firms in consulting and professional services typically enjoy higher margins. Their services are based on expertise and experience, which allows them to command premium rates.
As with individual luxury brands, the broader luxury goods and fashion industry often sees high margins. The ability to set high prices based on brand strength and exclusivity drives profitability in this sector.
Industries can be very broad, for instance, finance can refer to global banking, regional banks, insurance, investing and more. Each of these will have vastly different profit margins.
If your business has a lower profit margin than industry standard, it may be due to this reason. Doing a sales volume analysis can also be useful for these situations.
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